Frequently Asked Questions
Will Archive affect my site's loading speed? What about my code?
Can I connect multiple Instagram or TikTok accounts?
How to Stop Tracking Hashtags?
How can I manage my Social Profile list?
How do I hide Social Profiles?
How do I unhide Social Profiles?
How do I invite my teammates to my Archive account?
How do I accept email invitations from my teammates?
What's the resolution of the content collected on the app?
What types of user-generated content does Archive collect?
How much historical content does Archive collect for me?
Can Archive Detect Content Shared from My Own Social Media Account?
Managing Feature Requests
Deleting My Archive Account
Instagram and Facebook Suspension Clarification
Why Isn’t Archive Updating a Post’s Likes?
Troubleshooting Common Archive Issues
I have content hidden due to my UGC limit. If I wait until next month, will that content be unlocked using the new month's limit?
How long does Archive retain hidden content before it is permanently deleted and no longer accessible?
Removing Users From Your Workspace