Removing users from your workspace ensures that only authorized team members have access to your brand's content and settings.
Removing a User from Your Workspace
Hover over your left tab menu. The menu will expand to show all available options.
Choose Settings from the list. This will take you to your workspace configuration area.
Go to your Workspace tab. Under Your teammates you'll see everyone with access to the workspace, with a Remove link in the Action column.
Choose the user you want to remove and click on Remove. The user will be immediately removed from your workspace.
The user loses access immediately, and the seat they were using becomes available again. You can't remove yourself — the Remove link is disabled on your own row, so another teammate has to remove you if needed. Removing a user does not delete any content; all UGC, creators, and data already in the workspace stay intact.
⚠️ On an agency account, removing someone removes them from every workspace in your organization. Membership is held at the organization level, not per workspace, so there is no way to take access to one brand away while leaving the others in place.
Removing someone does not rotate your API token. Their own access ends immediately, and so does any AI agent they connected with browser sign-in. But an API token they generated keeps working, because tokens belong to the workspace — see Understanding User Permissions in Archive.
Replacing a Teammate
If a new person is taking over for someone who is leaving, there is no single transfer action — do both steps, in this order:
Remove the person being replaced, using the steps above.
Invite the new person — see Inviting Users to Your Workspace.
Removing the outgoing teammate first frees their seat, so on a plan with a limited number of seats the new invitation will not be blocked by the seat limit. If you only invite the new person without removing the old one, you keep both on the account and both count toward your seats.