Collaboration is key when managing your brand's content in Archive. This guide shows you how to invite teammates to your workspace so everyone can access and manage your UGC content together.
đ Notes:
Whenever you give account access, they'll have full access to your account.
For agencies with different workspaces, please keep in mind that you can't invite people outside your organization. Only people within your company (with the same domain) can be invited.
Also for agencies: inviting someone to one workspace gives them access to every workspace in your organization, not just the one you invited them to.
Step-by-Step Instructions
Follow these simple steps to invite team members to your Archive workspace:
Hover over your left tab menu. The menu will expand to show all available options.
Choose Settings from the list. This will take you to your workspace configuration area.
Go to your Workspace tab. Under Your teammates you'll see everyone who already has access to the workspace.
Click Invite new teammate. A window will open where you can enter the invitation details.
Enter the email address of the person you want to invite.
Click Invite to send the invitation.
What Happens Next
After sending an invitation:
The invited user will receive an email with instructions to join your workspace
They can create a new Archive account if they don't already have one
Once they accept the invitation, they'll have immediate access to your workspace
They will also start receiving your brand's weekly UGC digest email
To remove someone from your workspace â including when you are replacing a teammate who is leaving â see Removing Users from Your Workspace.
Seats and Seat Limits
Agency plans have a defined seat limit. The base Agency plan includes 2 seats; additional seats can be purchased via the Seat Add-on.
To check how many seats are currently in use, go to Settings > Workspace > Your Teammates to see the full list of current users in your workspace.
If all seats are already filled, contact your Customer Success Manager to purchase a Seat Add-on before inviting additional users.
If you're unsure about your current seat allowance, reach out to your Customer Success Manager or Archive Support.
Troubleshooting
If your team member doesn't receive the invitation:
Check that you've entered their email address correctly
Verify that their email domain matches your organization (for agency accounts)
Ask them to check their spam folder
You can resend the invitation from the Workspace tab
For any issues with team invitations, contact Archive's support team for assistance.