Collaboration is key when managing your brand's content in Archive. This guide shows you how to invite teammates to your workspace so everyone can access and manage your UGC content together.
Notes:
Whenever you give account access, they'll have full access to your account.
For agencies with different workspaces, please keep in mind that you can't invite people outside your organization. Only people within your company (with the same domain) can be invited.
Agency plans have a defined seat limit. The base Agency plan includes 2 seats; additional seats can be purchased via the Seat Add-on, available on the Agency Standard 2026 plan.
To check how many seats are currently in use, navigate to Settings > Workspace > Your Teammates to view the full list of current users in your workspace.
If all seats are already filled, please contact your Customer Success Manager to purchase a Seat Add-on before inviting additional users.
If you're unsure about your current seat allowance, you can also reach out to your Customer Success Manager or Archive Support for clarification.
Step-by-Step Instructions
Follow these simple steps to invite team members to your Archive workspace:
Navigate to the tab on the left and select Settings from the dropdown menu.
Go to your Workspace tab.
Click on Invite new teammate.
Enter the email address of the person you want to invite to your workspace.
Click the invitation button to send the invitation.
What Happens Next
After sending an invitation:
The invited user will receive an email with instructions to join your workspace
They can create a new Archive account if they don't already have one
Once they accept the invitation, they'll have immediate access to your workspace
Removing a User
When someone no longer needs access — for example, they've left the team — remove them so their seat is freed up:
Go to Settings > Workspace > Your Teammates.
Find the person in the list and click Remove in the Action column.
The user loses access immediately, and the seat they were using becomes available again. You can't remove yourself — the Remove button is disabled on your own row, so another teammate has to remove you if needed. Removing a user does not delete any content; all UGC, creators, and data already in the workspace stay intact.
Replacing a Teammate
If a new person is taking over for someone who is leaving (a "replacement"), there is no single transfer action — do both steps:
Remove the person being replaced from Settings > Workspace > Your Teammates (see Removing a User above).
Invite the new person using the steps at the top of this article.
Removing the outgoing teammate first frees their seat, so on a plan with a limited number of seats the new invitation won't be blocked by the seat limit. If you only invite the new person without removing the old one, you keep both on the account (and both count toward your seats).
Troubleshooting
If your team member doesn't receive the invitation:
Check that you've entered their email address correctly
Verify that their email domain matches your organization (for agency accounts)
Ask them to check their spam folder
You can resend the invitation from the Workspace tab
For any issues with team invitations, contact Archive's support team for assistance.