Collaboration is key when managing your brand's content in Archive. This guide shows you how to invite teammates to your workspace so everyone can access and manage your UGC content together.
đ Notes:
Whenever you give account access, they'll have full access to your account.
For agencies with different workspaces, please keep in mind that you can't invite people outside your organization. Only people within your company (with the same domain) can be invited.
Also for agencies: inviting someone to one workspace gives them access to every workspace in your organization, not just the one you invited them to.
Step-by-Step Instructions
Follow these simple steps to invite team members to your Archive workspace:
Hover over your left tab menu. The menu will expand to show all available options.
Choose Settings from the list. This will take you to your workspace configuration area.
Go to your Workspace tab. Under Your teammates you'll see everyone who already has access to the workspace. If your workspace belongs to an agency, open the Agency tab instead. That's where your teammates list and the invite button live for agency workspaces.
Click Invite new teammate. A window will open where you can enter the invitation details.
Enter the email address of the person you want to invite.
Click Invite to send the invitation.
What Happens Next
After sending an invitation:
The invited user will receive an email with instructions to join your workspace
They can create a new Archive account if they don't already have one
If they already have an Archive account, they just sign in and your workspace will be there
They will also start receiving your brand's weekly UGC digest email
To remove someone from your workspace â including when you are replacing a teammate who is leaving â see Removing Users from Your Workspace.
Seats and Seat Limits
Agency plans have a defined seat limit. The base Agency plan includes 2 seats; additional seats can be purchased via the Seat Add-on.
To check how many seats are currently in use, go to Settings > Agency to see the full list of current users in your agency.
If all seats are already filled, contact your Customer Success Manager to purchase a Seat Add-on before inviting additional users.
If you're unsure about your current seat allowance, reach out to your Customer Success Manager or Archive Support.
Troubleshooting
If your team member doesn't receive the invitation:
Check that you've entered their email address correctly
Verify that their email domain matches your organization (for agency accounts)
Ask them to check their spam folder
You can resend the invitation from the Workspace tab (or the Agency tab for agency workspaces)
For any issues with team invitations, reach out to Archive Support via Intercom chat or at [email protected].