This article explains how Archive will handle the new Instagram and TikTok connections and hashtags that you have set up.
1. How much content will appear when I inform my Instagram account?
2. How much content will appear when I connect my Instagram account?
3. How much content will appear when I start tracking an Instagram hashtag?
4. How much content will appear when I connect my TikTok account?
5. How much content will appear when I start tracking a TikTok hashtag?
1. How much content will appear when I inform my Instagram account?
During the onboarding phase, one of the steps involves you informing us of the Instagram handle you intend to connect. This step does not require immediate validation; it simply allows us to start displaying some content in your library before your Instagram account is officially connected. At this stage, we will only add Feed and Reel posts to your library, limited to a maximum of 100 posts and covering the past two years.
2. How much content will appear when I connect my Instagram account?
When you connect your Instagram account to Archive, we automatically gather up to 30 most recent (not later than three months) Feed Posts and Reels in which your brand was tagged. From that point on, we detect new content to your library whenever a social profile @mentions your brand account.
We can't display Stories that are no longer active for your Instagram account, but we'll automatically show all the Stories your brand is mentioned moving forward.
3. How much content will appear when I start tracking an Instagram hashtag?
Whenever you start tracking a new hashtag, we automatically gather up to 30 most recent Instagram Feed Posts (not later than three months) that use that hashtag. From then on, we detect new content in your library whenever a social profile posts using the #hashtag you're tracking.
4. How much content will appear when I connect my TikTok account?
Currently, Archive can capture the most recent 20 pieces of historical content for TikTok.
5. How much content will appear when I start tracking a TikTok hashtag?
Currently, Archive can capture the most recent 20 pieces of historical content for TikTok hashtags.
For content that's not captured, you can follow the steps in this article to manually save them.
NOTE: We are actively engaged in refining our ability to detect collaboration posts for TikTok content. Rest assured, improvements are underway.