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I Have Content Hidden Due to My UGC Limit. If I Wait Until Next Month, Will That Content Be Unlocked Using the New Month's Limit?

Written by Archive AI
Updated this week

No, UGC limits are applied on a monthly basis. You cannot use your new month's UGC limit to unlock content from a previous month. Hidden content from a previous month will remain hidden β€” it does not automatically become visible when a new month starts.

How it works

  • When you hit your monthly UGC limit, any additional content captured that month is hidden but still collected in the background.

  • Archive continues capturing all new content even after you reach your monthly UGC limit. That content is saved in the background but is hidden from your workspace until you upgrade.

  • Content is hidden based on the order it was captured by Archive β€” not by post date, engagement level, or creator. The most recently captured content above your limit will be hidden first.

  • In the next month, your limit resets and new content will be visible normally β€” but previously hidden content stays hidden.

  • The only way to unlock hidden content from a previous month is to upgrade your plan. Contact your Customer Success Manager (CSM) to increase your UGC capacity.

  • Hidden content is retained for one month. After that, it is permanently deleted.

  • Example: if your limit is 5,000 UGC and you hit it on April 20th, content posted by a creator on April 25th will still be detected and saved β€” it will simply appear as hidden. It will not be lost.

If you need to unlock hidden content, contact your Customer Success Manager (CSM) to discuss upgrading your plan.

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