Archive uses a credit system to power AI features, enrichment tools, and automation actions. Here's what you need to know to avoid surprises on your bill.
The billing and credit system is still being gradually rolled out and is not yet available to all customers.
What Are Credits?
Credits are a shared monthly allowance across your whole workspace. Think of them as a wallet that everyone on your team draws from. Every plan includes a set number of credits each month, and you can buy more if you need them.
Your included credits reset on the first of each month and do not carry over. If you've purchased extra Credit Packs, those do roll over for one billing period before expiring.
How Many Credits Does My Plan Include?
Plan | Credits Included / Month |
Startup | 20,000 |
Growth | 70,000 |
Enterprise | 150,000 |
What Doesn't Use Credits
Most of what you do in Archive is free and doesn't draw from your credit allowance:
Automatic background syncs — Archive's scheduled pulls from tracked channels, hashtags, mentions, and keywords do not consume credits
Content ingestion and detection — when content lands in your workspace through normal tracking, that doesn't cost anything
Sentiment analysis — always free
Post summaries — always free
Managing sources — adding/removing hashtags, creators, keywords, mentions, or campaigns is free
Browsing, filtering, searching, labeling, collections, reports — free
Hiding social profiles, deleting content, importing and exporting CSVs — free
What Uses Credits
Credits are only consumed by AI-powered features, enrichment tools, and manual bulk refresh actions:
Action | Credit Cost | Notes |
Magic Field run (standard) | 1 credit / post / field | Reprocessing counts as a new run |
Magic Field run (Pro model) | 2 credits / post / field | Toggled per field, not the default |
Campaign Refresh Data | 3 credits / post refreshed | Manual action via command palette |
Audience Data | 250 credits / creator | 30-day cache; re-enriching after 30 days charges again |
Deep Research | 1 credit per post | Charged per post |
Creator Vetting | Contact your CSM | Alpha feature, Enterprise plans only |
How Reservations and Refunds Work
When you trigger an action that uses credits, Archive reserves the credits upfront. You'll see your available balance drop right away.
If the action completes successfully, the reserved credits are deducted from your allowance.
If the action fails, the reserved credits are refunded to your balance.
For bulk actions where some items succeed and others fail, Archive refunds credits proportionally — you are only charged for successful items.
📋 Tip: If you see your balance drop temporarily after starting a bulk action, that's the reservation. Once processing finishes, the balance reflects only what was actually used.
What Happens If I Run Out?
If you don't have enough credits to complete a manually triggered action, the whole action is canceled. You'll get a notification letting you know to add more credits before trying again. Nothing partial goes through.
For actions that happen automatically in the background (such as Magic Fields processing incoming UGC), the system is still being finalised. We'll update this article as the behaviour for low-credit scenarios is locked in.
Buying More Credits
You can add Credit Packs on top of your included allowance. They stack, and you can buy them as a recurring subscription or as a one-time top-up for the current billing period. Purchased credits are spent after your included credits so your included allowance doesn't go to waste.
Pack | Credits Added | Price / Billing Period |
Pack S | 25,000 | $500 |
Pack M | 100,000 | $1,250 |
Pack L | 250,000 | $2,500 |
Tracking Your Credit Usage
You can see your credit history in your account settings. We're actively improving this view to make it more useful.
Filter and Download Credit History
You can also filter you credit history by month in your account settings and download a CSV copy.
Coming soon: Longer term, you'll be able to see usage grouped by action type so it's easier to understand where your credits are going.