What are Favorites?


We created Favorites so you’d have an easy place to bookmark your brand’s best UGC. Your Favorites section functions just like a Collection (you can learn more about Collections here), so you can add and remove assets whenever you need to. Here’s how it works:

  • How do I add content to my Favorites?

    • To Favorite one asset at a time:

      1. Find the asset you want to add to your Favorites.

      2. Click the “Manage Collections” icon below the asset.

      3. Click Favorites so it’s toggled on.

      You can navigate to your Favorites from the top of your library to check that the asset has been added.

    • To Favorite multiple assets at once:

      1. Hover over any asset and click the checkbox that appears in the top left corner.

      2. Continue selecting the rest of the assets you want to add to your Favorites.

      3. Select Add to Collection from the multi-select bar that appears at the bottom of your screen.

      4. Click Favorites so it’s toggled on.

      You can navigate to your Favorites from the top of your library to check that the assets have been added.

  • How do I remove content from my Favorites?

    • To remove an individual asset from Favorites:

      1. From your Favorites page, find the asset you want to remove.

      2. Click the “Manage Collections” icon.

      3. Toggle the Favorites button off.

    • To remove multiple assets from Favorites:

      1. From your Favorites page, hover over any asset and click the checkbox that appears in the top left corner.

      2. Continue selecting the rest of the assets you want to remove from your Favorites.

      3. Click Add to Collection from the multi-select bar that appears at the bottom of your screen.

      4. Click Favorites so it’s toggled off.

      You can navigate to your Favorites to check that the assets have been removed.

What are Collections?


Think of Collections as digital folders designed to help you organize your library. You can create Collections for virtually anything; product lines, seasonal releases, color schemes, content types, geographic regions, brand campaigns, custom hashtags, or even specific influencers. Use your imagination and organize your UGC to your heart’s content.

Here are some helpful tips for getting started with Collections:

  • How do I create a collection?

    • Create a Collection from the Collections page:

      1. From the top of your library, click on Collections.

      2. Click the New Collection button in the top right corner of the page.

      3. Give your Collection a name

      4. Click Create.

    • Create a Collection from an individual asset:

      1. Click the “Manage Collections” icon below the asset you want to use to start your new Collection.

      2. Select the [+] ****sign.

      3. Give your new Collection a name.

      4. Click Create.

  • How do I add content to my Collection?

    • To add an individual asset to your Collection:

      1. Click the “Manage Collections” icon below the asset.

      2. Select your Collection from the list, so the button is toggled on.

    • To add multiple assets to your Collection at the same time:

      1. Hover over any asset and click the checkbox that appears in the top left corner.

      2. Continue selecting the other assets you want to add.

      3. Click Add to Collection from the multi-select bar at the bottom of your screen.

      4. Select the Collection where you want your assets to appear, so the button is toggled on.

      (You can also add multiple assets to multiple Collections simultaneously by toggling on as many Collections as you want from the multi-select bar.)

  • How do I remove content from my Collection?

    • To remove an individual asset from your Collection:

      1. Find the asset you want to remove from the Collection.

      2. Click to open the asset’s […] menu.

      3. Click Remove from Collection.

      The asset will no longer appear in that Collection, but it will still be saved in your library.

    • To remove multiple assets from a Collection:

      1. Hover over any asset in the Collection and click the checkbox that appears in the top left corner.

      2. Continue selecting all the assets you want to remove from the Collection.

      3. Click Add to Collection on the multi-select bar that appears at the bottom of your screen.

      4. Click the name of the Collection you want to remove the assets from so the button is toggled off.

  • How do I change my Collection’s name?

    1. From the top of your library, navigate to your Collections page.

    2. Open the […] menu on the Collection you want to edit.

    3. Click Rename.

    4. Type in your new Collection name.

    5. Click Save Changes.

    Your new Collection name will appear immediately.

  • How do I share my Collection with someone else?

    Collections are a great way to share UGC with your brand team and creative partners.

    1. From the top of your library, navigate to your Collections page.

    2. Open the […] menu on the Collection you want to share.

    3. Click Get a Public Link.

    4. Your custom URL will be copied to your clipboard automatically so you can paste it in a browser, email, or text to your team.

    They’ll be able to see your Collection even if they don’t have an Archive App account, and they won’t be able to see or access anything outside that specific Collection.

  • How do I delete my Collection?

    1. From the top of your library, navigate to your Collections page.

    2. Open the […] menu of the Collection you want to delete.

    3. Click Delete Collection.

    The Collection will disappear immediately, but any assets that were saved in the Collection will still be available in your library. Keep in mind that once you delete a Collection, you won’t be able to bring it back! So proceed with caution.

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