This feature is currently in beta and may change. If you’d like to try it, please reach out to your account manager.
Overview
The Operations Center is a centralized dashboard where you can track and manage bulk data operations across Archive. Whether you're importing creators, updating custom attributes in bulk, or performing other large-scale actions, the Operations Center gives you real-time visibility into the progress and status of these operations.
Accessing the Operations Center
You can access the Operations Center from the main navigation sidebar. Look for the Operations Center icon in the bottom section of the navigation menu, between "What's New" and "Settings".
Understanding the Operations Table
Column | Description |
Operation | The type of operation (e.g., Update Custom Attributes, Creator Import) |
Location | Where the operation was initiated (e.g., Social Listening > Creators, Campaigns > [Campaign Name]) |
Status | Current status of the operation |
Progress | Visual progress bar showing completion percentage |
Details | Row counts and results (e.g., "42 of 150 rows", "997 success, 3 errors") |
Started At | When the operation began |
Completed At | When the operation finished (if applicable) |
Author | The team member who initiated the operation |
Operation Statuses
Status | Meaning |
Processing | The operation is currently in progress |
Completed | All items were processed successfully |
Partial | Some items succeeded, but others failed |
Failed | The entire operation was unsuccessful |
Supported Operations
Bulk Custom Attribute Updates
Update custom attributes for multiple items at once.
Supported attributes:
Social Listening > Content: Collections
Social Listening > Creators: Labels, Gender, Age
How to use:
Go to Social Listening > Content or Social Listening > Creators
Select multiple items using bulk select
Click Edit Attribute
Select the attribute you want to update
Apply your changes
The operation will appear in the Operations Center
Imports
Track the progress of CSV file imports.
Supported imports:
Social Listening > Content: Import from file (Links to UGC)
Social Listening > Creators: Import from file
Campaigns: Import creators to campaign
How to use:
Go to Social Listening or your Campaign
Click Import from file
Upload your CSV
The operation will appear in the Operations Center
Downloading Error Reports
For imports that complete with a Partial or Failed status, you can download a CSV report with details on which items failed and why:
Find the operation in the table
Click the three-dot menu on the right
Select Download failed records
Note: Error report download links expire after 5 days. Be sure to download them promptly if you need to review failures.
Tips
Refresh to see updates: The page doesn't auto-update. Refresh your browser to see the latest progress on in-progress operations.
Operations run in the background: You can continue using Archive while operations are processing.
Operations are saved permanently: All operations remain visible in the Operations Center, providing a complete history of bulk actions.
Good to Know
No retry or cancel: You cannot retry failed items or cancel in-progress operations from the Operations Center. If an import fails, you'll need to re-upload your file.
Error details: Most import errors are related to network or technical issues. The error CSV is helpful for the support team's investigation if you need assistance.