Skip to main content
All CollectionsGetting Error Messages
Error Message: Instagram Access to Messages Required
Error Message: Instagram Access to Messages Required

Troubleshooting for connecting Facebook Page to Archive

Kylie Decipeda avatar
Written by Kylie Decipeda
Updated over a week ago

You are getting this error because your Instagram has "Access to Messages" disabled.

Allowing Facebook Access to Messages

  1. Go to your Instagram profile.

  2. Select Settings and activity.

  3. Under How others can interact with you, select Messages and story replies.

  4. Tap Message requests.

  5. Under Connected tools, enable Allow access to messages.

Did this answer your question?