Troubleshooting Common Archive Issues

What the 'No Instagram Business Accounts Found' connection error means and how to fix it.

Error: "No Instagram Business Accounts Found"

What the 'Access to Messages Is Not Allowed' connection error means and how to fix it.

Error: "Access to Messages Is Not Allowed for This Account"

What the Meta '(#10) viewer doesn't have permissions' error means and how to fix it.

Error: "(#10) The Viewer Doesn't Have Permissions to View Messages on the Specified Page"

Anne Buzzi

Troubleshooting common errors and what they mean

Getting Error Messages

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.