If you're trying to reconnect your TikTok account and running into errors like:
A 503 "Service Temporarily Unavailable" error on the connection page, or
"Couldn't log in. Try another login method" or "Confirm login on TikTok for desktop" after scanning the QR code of or
Couldn't scan the QR code because it's stuck in a loading phase for more than 2 minutes.
How to Get It Sorted
These errors come from the QR-code handshake that TikTok Account v.1 uses to connect. TikTok Account v.2 signs in through the browser instead, so it skips that step entirely — and it gives Archive broader detection coverage.
You don’t have to disconnect v.1 to do this. A workspace can have both connected at the same time. So if you use Manage Rights to send automatic usage-rights request DMs, leave v.1 where it is and add v.2 alongside it — v.2 on its own doesn’t send those DMs.
To connect v.2, go to Settings → Sources → Add Source and choose TikTok Account v.2. For the full walkthrough, see Connecting to TikTok v.2.
If you need the v.1 connection itself working again, the failure is usually regional routing on TikTok’s side. Chat with our support team and we can generate a location-specific connection link that typically resolves it.