To start detecting content from your TikTok brand mentions, you must connect Archive with your TikTok account. Follow the instructions below for a smooth onboarding.
Reminder: Before going through the process, please check your TikTok Settings to see if the Mentions and tags notifications are enabled. Here's a short tutorial on how to check it:
From your Archive App, navigate to the left side of your screen and select Settings from the side menu.
Go to your Sources tab, click on Add Source, and then select TikTok Account.
After you click on TikTok Account, Archive will prompt you to Set Up Reminders.
Due to TikTok's security policies, you'll need to reconnect your TikTok account with Archive every 180 days. To make things easier and prevent automatic disconnection by TikTok, we can send you reminders.
Once you click on Set Up Reminders, a new window will appear where you can enter the email addresses to which we should send the reminders.
Please note that you can add multiple email addresses to receive the reminders. After you have entered all the desired emails, make sure to click on Connect TikTok to proceed.
After clicking on Connect TikTok, a QR code will be displayed for you to scan and connect.
Please follow these steps:
1. Scan the QR code with your mobile device’s camera.
2. Confirm the login on your device.
3. Wait while we redirect you back.
That's it! You are all set, and your TikTok account is connected!