To start detecting content from your TikTok brand mentions, you must connect Archive with your TikTok account. Follow the instructions below for a smooth onboarding.
Archive now has two different methods to connect to TikTok:
TikTok v.1: Capable of sending DMs to your creators (Manage Rights feature)
TikTok v.2: Can't send DMs to your creators but has better coverage.
You don't need to choose between one of them, you can get the best of the two options.
Reminder:
You must check if they are logged into the correct account (via mobile app) before connecting to Archive.
Before proceeding, please check your TikTok Settings to see if the Mentions and tag notifications are enabled.
Connecting to TikTok v.1
Navigate to the left side of your screen and select Settings from the side menu.
Go to your Sources tab, click Add Source, and then select TikTok Account v.1.
After you click on TikTok Account, Archive will prompt you to Set Up Reminders.
Once you click on Set Up Reminders, a new window will appear where you can enter the email addresses to which we should send the reminders.
Please note that you can add multiple email addresses to receive the reminders. After you have entered all the desired emails, make sure to click on Connect TikTok to proceed.
After clicking Connect TikTok, a QR code will be displayed for you to scan and connect.
Note: Due to TikTok's security policies, you'll need to reconnect your TikTok account with Archive every 180 days. To make things easier and prevent automatic disconnection by TikTok, we can send you reminders.
Scanning the QR Code
Wait for your QR code to load. It usually takes 2 minutes.
Scan the QR code with your mobile device's camera.
Confirm the login on your device.
Wait while we redirect you back.
To see if your connection is successful, go to your Settings page and check the Sources section.
Connecting to TikTok v.2
Follow these simple steps to connect your TikTok account using our updated integration:
From your Archive App, go to the left side of your screen and select Settings from the side menu.
Go to your Sources tab and click on Add Source.
Choose TikTok Account v.2 from the available source options.
Click Continue to TikTok to begin the connection process.
If you're not logged into your TikTok account, you'll be redirected to the TikTok login page. If you're logged in, you'll see the permissions page showing what access Archive requests. For detection coverage, you need to enable all permissions.
Once you've reviewed and accepted the permissions, click Continue to finalize the connection.
Note: Due to TikTok's security policies, you'll need to reconnect your TikTok account with Archive every 360 days.