To detect content from your Instagram brand mentions, you must connect Archive with your Instagram account and Facebook page through Facebook login. This integration enables Archive to collect and organize your branded content automatically.
The Connect with Instagram option shows exactly what Archive is linking to. This method is particularly helpful when you can't connect through the standard Connect with Facebook process, as it helps identify any missing permissions for specific pages when granting Archive access.
Requirements
Before you begin, ensure you have:
An active Facebook account with admin access to your business's Facebook Page.
The credentials for the associated Instagram Professional Account.
Admin permissions for both accounts.
Connection Steps
From the connection page, locate and click the Connect with Instagram button.
When prompted, click Continue as (Your Name) or switch to the Facebook Account that has access to your business's Facebook Page.
A prompt will pop out showing the required requirements. Once everything is all set, click on Get started.
Another popout will appear prompting you to log in to your Instagram account. Input your credentials and click "Log in" as soon as you're done.
Select the Instagram account you want to connect to Archive (must be a Professional Account) from the options presented.
If you see multiple options with the correct name, select all that match
Select the Facebook Page that's connected to your Instagram Professional Account
Important: Choose only the relevant business page
If you see multiple options with the correct name, select all that match
Review and accept all the requested permissions
Note: Disabling any permissions may prevent Archive from detecting your Stories and other content
Note: Once you are redirected to Archive after the connection process, you shouldn't see a notification banner at the top right of your screen. If you see this, it means there are missed requirements for connecting. Visit this article to see all the requirements needed before connecting your Instagram account to Archive.
If you still have issues, please contact support via chat or email.
Troubleshooting
If you encounter connection issues:
Ensure you're using a Facebook account with admin access to the business page
Verify your Instagram account is set to Professional (Business or Creator)
Check that your Instagram account is properly linked to your Facebook Page
Try logging out of Facebook completely and starting the process again
Once connected, Archive will begin detecting and collecting content that mentions your brand on Instagram.