To ensure your Instagram connection functions properly, you must be aware of some requirements.
1. You must have an Instagram professional account
1.1 To switch your personal account to a professional account via app
2. You must have a Facebook-linked page
2.1 To connect your Instagram account to a new or existing Facebook page via app
2.2 To check if your Instagram account is connected to your Facebook page via desktop
2.3 To connect your Instagram account to an existing Facebook page via desktop
3. You must allow Facebook to access your Instagram messages
3.1 To check and allow Facebook to access your Instagram messages via app
3.2 To check and allow Facebook to access your Instagram messages via desktop
4. You must allow Story replies from anyone
4.1 To allow Stories replies from anyone via app
1. You must have an Instagram professional account
Professional accounts on Instagram can be categorized as either Business or Creator accounts. Creator accounts are ideal for public figures, content producers, artists, and influencers. On the other hand, Business accounts are more suited for businesses aiming to expand and connect with customers.
1.1 To switch your personal account to a professional account via app
Go to your profile and tap the hamburger icon in the upper right corner.
Select Account type and tools.
Select Switch to professional account.
Click on Continue.
Select your category. You can choose a category that best describes your work and tap Done.
Choose between Business or Creator and tap Next.
2. You must have a Facebook-linked page
We will access your Instagram messages through Facebook. For instance, Archive checks your direct messages to know when you have been tagged in Stories.
Through your mobile Instagram app, you can connect your Instagram account to a new or existing Facebook page.
2.1 To connect your Instagram account to a new or existing Facebook page via app
Go to your profile and tap Edit profile.
Select Page - Connect or Create.
Select Continue.
Click on Login to Facebook.
Select the page you want to connect to your Instagram or create a new Facebook page if you don't already have one.
Click Connect.
Alternatively, you can check via desktop to see if your Instagram account is already connected to a Facebook page.
2.2 To check if your Instagram account is connected to your Facebook page via desktop
Log in to Facebook.
After accessing your public page, you must go to Settings & privacy.
Scroll down the lateral menu and click on Linked accounts.
Choose Instagram and click on View.
If your Instagram is connected to this page, you will see it there.
If you don't find your Instagram page in there, you can also connect it via desktop.
2.3 To connect your Instagram account to an existing Facebook page via desktop
From here, click on Connect account.
Confirm it by clicking on Connect.
Confirm that you allow Facebook to access your messages by clicking on Confirm.
Log in to your Instagram account.
Click on Continue.
Done!
3. You must allow Facebook to access your Instagram messages
It is possible to check and allow Facebook to access your Instagram messages via mobile app and desktop.
3.1 To check and allow Facebook to access your Instagram messages via app
Go to your Instagram profile.
Select Settings and activity.
Under How others can interact with you, select Messages and story replies.
Tap Message requests.
Under Connected tools, enable Allow access to messages.
3.2 To check and allow Facebook to access your Instagram messages via desktop
From here, toggle on the option Allow access to Instagram messages in Inbox.
Log in to your Instagram account.
4. You must allow Story replies from anyone
Archive will check your direct messages to determine whether you were tagged in Stories. Please ensure that you allow Stories replies from anyone so you can detect all the Stories you were mentioned in.
4.1 To allow Stories replies from anyone via app
Go to your Instagram profile.
Select Settings and activity.
Under How others can interact with you, select Messages and story replies.
Tap Story replies.
Select Allow stories replies from anyone.
