How does TikTok profile tracking work in Archive, and how can users maintain or update it?
TikTok profile tracking in Archive allows users to monitor and manage their TikTok content effectively. Below is a detailed guide on how tracking works, how to maintain it, and how to handle missing content.
Overview of TikTok Profile Tracking
Archive tracks a TikTok profile only when the creator is in a Creator Monitoring campaign. Adding a profile through Quick add or Import CSV on the Social Profiles page doesn't track it. The campaign's Tracking Settings decide what gets captured:
All Content: Tracking Settings are empty, so Archive pulls every new post from the profile's feed, regardless of tagging.
Tagged Content: Tracking Settings list hashtags or mentions, so Archive captures only the posts that match them.
In either mode, the profile's feed does not include its Reposts page — natively reposted content is never collected.
When you add a creator to a campaign, Archive also pulls their past posts back to the campaign's start date — see Adding Missing Content below.
How Often New Posts Are Captured
Once a TikTok profile is tracked, Archive checks it for new posts on a recurring background schedule — at most about every 12 hours by default. This is a catch-all: content that also matches a tracked hashtag or mention is picked up sooner, on a more frequent search (roughly every few hours). Each check only pulls posts published since the last one.
So the ~12-hour figure is the at-latest bound for content that only profile monitoring would find — a post already caught by a faster method appears sooner and doesn't wait for the cycle. Exact timing can vary by platform and current load.
Maintaining Active Tracking
Profile tracking runs until the campaign's end date, which can be up to 365 days from its start date. You can see the current end date in the Tracking Until column on the Social Profiles page.
When that date passes, the profile is not removed, but Archive stops monitoring it. To resume, edit the campaign and extend its end date. You can do this even after the campaign has ended, and posts published in between are still captured. Once a campaign reaches 365 days, create a new Creator Monitoring campaign and add the creator again.
Content from that creator can still reach your workspace by another route — a tracked hashtag or mention, or a mention of your connected account. Those are separate sources and are not affected by a profile's tracking window.
Adding Missing Content
Posts published before a creator was tracked aren't captured automatically. There are two ways to add them:
Use a campaign start date: add the creator to a Creator Monitoring campaign whose start date covers the posts you're missing. Archive pulls their past posts back to that date. Everything pulled counts toward your monthly UGC limit, including posts an earlier campaign already captured for the same dates.
Upload manually: add individual posts through Importing Content from UGC Links.
Troubleshooting Common Issues
Tracking Window Expired: If a profile stops picking up new posts, check its Tracking Until date on the Social Profiles page. Once that date has passed, monitoring for the profile has stopped — extend the campaign's end date, or add the creator to a new Creator Monitoring campaign.
Creator Not in a Campaign: A profile added only through Quick add or Import CSV on the Social Profiles page isn't tracked. Add the creator to a Creator Monitoring campaign.
Missing Posts: Archive doesn't capture every TikTok post — reposts are never collected, and an individual post can occasionally be missed. For posts not captured automatically, use the manual upload feature to add them to your Archive.
By following these steps, you can ensure that your TikTok profile tracking remains active and complete, allowing you to manage your content effectively within Archive.