How does TikTok profile tracking work in Archive, and how can users maintain or update it?
TikTok profile tracking in Archive allows users to monitor and manage their TikTok content effectively. Below is a detailed guide on how tracking works, how to maintain it, and how to handle missing content.
Overview of TikTok Profile Tracking
Archive tracks a TikTok profile in one of two modes:
Tagged Content (default): Archive captures posts where your brand is tagged or mentioned. Set up from the Social Profiles page, it runs for a limited tracking window — see Maintaining Active Tracking below.
All Content: Archive pulls every new post from the profile's feed, regardless of tagging. You set this up by adding the creator to a Creator Monitoring campaign, which also sets how long it runs. The profile's feed does not include its Reposts page — natively reposted content is never collected, in any tracking mode.
Regardless of mode, posts published before tracking was enabled are not included automatically — see Adding Missing Content below.
How Often New Posts Are Captured
Once a TikTok profile is tracked, Archive checks it for new posts on a recurring background schedule — at most about every 12 hours by default. This is a catch-all: content that also matches a tracked hashtag or mention is picked up sooner, on a more frequent search (roughly every few hours). Each check only pulls posts published since the last one.
So the ~12-hour figure is the at-latest bound for content that only profile monitoring would find — a post already caught by a faster method appears sooner and doesn't wait for the cycle. Exact timing can vary by platform and current load.
Maintaining Active Tracking
Profile monitoring always has an end date, and where you set it up decides how long it can run:
Tagged Content, added through Quick Add on the Social Profiles page — up to 60 days, and 60 days is also the default.
Full-feed monitoring through a Creator Monitoring campaign — the campaign's own date range, up to 365 days.
You can see the current end date in the Tracking Until column on the Social Profiles page.
When the window lapses the profile is not removed, but Archive stops monitoring it — neither new feed posts nor newly tagged posts are picked up from that profile any more. To resume, add the creator to a campaign, or re-add the profile through Quick Add to start a new window.
Content from that creator can still reach your workspace by another route — a tracked hashtag or mention, or a mention of your connected account. Those are separate sources and are not affected by a profile's tracking window.
Adding Missing Content
If your TikTok account was not being tracked previously, any posts published before tracking was enabled will not be captured automatically. To include these posts in your Archive, you need to add them manually. This can be done through the manual upload feature — see Importing Content from UGC Links.
Troubleshooting Common Issues
Tracking Window Expired: If a profile stops picking up new posts, check its Tracking Until date on the Social Profiles page. Once that date has passed, monitoring for the profile has stopped — re-add it through Quick Add to start a new window.
Missing Posts: For posts not captured automatically, use the manual upload feature to add them to your Archive.
By following these steps, you can ensure that your TikTok profile tracking remains active and complete, allowing you to manage your content effectively within Archive.