đ Available on: All plans (Startup, Growth, Enterprise, Agency, and Custom)
When uploading CSV files to import data into our system, itâs important to use the correct template depending on whether youâre updating the Creators page or the Social Profiles page. Using the wrong template can cause errors or lead to missing information.
Below youâll find details on which template to use, along with a breakdown of all the columns each one requires.
1. Creators Template
This template is used for uploading or updating data on the Creators page.
Columns included in the Creators template:
Full Name â The creatorâs full name.
Instagram â The username or URL to their Instagram profile.
TikTok â The username or URL to their TikTok profile.
YouTube â The username or URL to their YouTube channel.
Labels â Comma-separated tags or notes for categorizing the creator.
Gender â Creatorâs gender.
Emails â Contact email address.
Phone numbers â Contact phone number.
Location â City, state, or country.
Address â Full physical address.
Notes â Any extra notes or relevant details.
You can download our Creators template from here.
2. Social Profiles Template
This template is used for uploading or updating data on the Social Profiles page.
Columns included in the Social Profiles template:
Account Type â The platform name (e.g., Instagram, TikTok, YouTube).
Username â The username or URL of the account.
Labels â Comma-separated tags for categorization.
Full Name â The creatorâs full name (matching the creator in the system).
You can download our Social Profiles template from here.
đ Note: These templates import creator and social profile data only â they donât set up content tracking. Connected sources capture posts that tag your brand; to capture a creatorâs posts even when they donât tag you, add them to a Creator Monitoring campaign.