Follow these steps to add competitor brands to your Competitors Insights feature.
NOTE:
This process is only available to customers with access to this feature; otherwise, our system won't process your request.
You can change competitors you're tracking on a monthly basis.
If you want to remove a competitor from your list, please reach out to our support team.
You can also submit the form including only the competitor brands you want to keep — any competitor brand not included will be removed.
This is how to check if you have access to this feature:
If you're interested in having access to this feature, contact Sales.
Access this tally form link, and you will see the following:
Enter your Archive-registered email address and indicate if you have multiple Archive workspaces.
* If you have multiple workspaces, provide the specific workspace ID where you want to add brands. If not, proceed to the next step.
Where can you find your Shop ID?
Where can you find your Shop ID?
Open your Archive Workspace
Look at the left sidebar menu
Click Settings
In the pop-up window, locate your Shop ID in the bottom left corner
2. Fill out the form with the following details for each competitor brand (you can request up to 15 competitor brands, but first, check your plan limit):
Competitor brand name
Instagram handle
TikTok handle
Instagram hashtags
TikTok hashtags
Note: Submitting the form replaces your full list of tracked competitor brands with whatever you enter. The system doesn't know which competitor brand to remove if you submit a shorter list, so to keep some and add or swap others, you need to re-enter all the competitor brands you want tracked — the ones you're keeping plus the new ones. For example, if you currently track 5 competitor brands and want to replace 1 with a new one, enter all 5 entries (the 4 you're keeping + the new one). Order doesn't matter. You can submit up to 15 competitor brands per form, within your plan's limit.
Once you've completed the competitor brand request form, please tell us how you found this link. Did a team member share it with you, or did you discover it on your own? After providing this information, click the Submit button.
The task is complete. We'll handle the processing and update your workspace(s) soon.