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How to Request Brand Tracking in Competitor's Insights
How to Request Brand Tracking in Competitor's Insights
Anne Buzzi avatar
Written by Anne Buzzi
Updated over a month ago

Follow these steps to add brands to your Competitor's Insights feature.

NOTE: This process is only available to customers with access to this feature; otherwise, our system won't process your request.

This is how to check if you have access to this feature:

If you're interested in having access to this feature, you can book a demo here.


Access this tally form link, and you will see the following:

  1. Enter your Archive-registered email address and indicate if you have multiple Archive workspaces.

    * If you have multiple workspaces, provide the specific workspace ID where you want to add brands. If not, proceed to the next step.

Where can you find your Shop ID?

Open your Archive Workspace

Look at the left sidebar menu

Click Settings

In the pop-up window, locate your Shop ID in the bottom left corner

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2. Fill out the form with the following details (you can request up to 15 brands):

  • Brand name

  • Instagram handle

  • TikTok handle

  • Hashtags to track on Instagram and TikTok

Note: You don't need to fill all five brand slots if you have fewer to track.


Once you've completed the brand request form, please tell us how you found this link. Did a team member share it with you, or did you discover it on your own? After providing this information, click the Submit button.​



The task is complete. We'll handle the processing and update your workspace(s) soon.

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