Competitors Insights lets you track up to 15 competitor (depending on your subscription) brands or more across Instagram and TikTok. Use this article to submit or update your tracked competitor list.
📋 Notes:
This process is only available to customers with access to this feature; otherwise, our system won't process your request.
You can change competitors you're tracking on a monthly basis.
If you want to remove a competitor from your list, please reach out to our support team.
You can also submit the form including only the competitor brands you want to keep — any competitor brand not included will be removed.
Checking Your Access
To confirm you have access to Competitors Insights, navigate to the Competitors Insights section in your Archive workspace. If the feature is available on your plan, you'll see your dashboard. If not, the section will either be hidden or prompt you to upgrade.
If you're interested in having access to this feature, contact Sales.
Access this tally form link, and you will see the following:
Enter your Archive-registered email address and indicate if you have multiple Archive workspaces.
* If you have multiple workspaces, provide the specific workspace ID where you want to add brands. If not, proceed to the next step.
Where can you find your Shop ID?
Where can you find your Shop ID?
Open your Archive Workspace
Look at the left sidebar menu
Click Settings
In the pop-up window, locate your Shop ID in the bottom left corner
2. Confirm the number of competitors you want to add to your dashboard.
3. Fill out the form with the following details for each competitor brand (you can request up to 15 competitor brands, but first, check your plan limit):
Competitor brand name
Instagram handle
TikTok handle
One Instagram hashtag
One TikTok hashtag
📋 Note: Submitting the form replaces your full list of tracked competitor brands with whatever you enter. The system doesn't know which competitor brand to remove if you submit a shorter list, so to keep some and add or swap others, you need to re-enter all the competitor brands you want tracked — the ones you're keeping plus the new ones. For example, if you currently track 5 competitor brands and want to replace 1 with a new one, enter all 5 entries (the 4 you're keeping + the new one). Order doesn't matter. You can submit up to 15 competitor brands per form, within your plan's limit.
4. Once you've completed the competitor brand request form, please tell us how you found this link. Did a team member share it with you, or did you discover it on your own? After providing this information, click Next.
5. To confim your submission, click the Submit button.
Your request will be processed and your workspace updated shortly. You'll also be notified via email as soon as your request has been done.