📋 Available on: Startup, Growth, Enterprise, Agency, and Custom plans
Once a Brand Monitoring or Creator Monitoring campaign is up and running, use this article for day-to-day tasks — viewing and filtering creators and content, sorting and exporting reports, refreshing metrics, and editing or deleting the campaign. For an overview of campaign types and how to create one, see Getting Started with Campaigns. To add creators to a campaign, see Adding Creators to a Campaign.
Where Your Content Lives
All captured content lives in Social Listening — that's the main feed of everything Archive has collected across your account. Campaigns work as filtered views on top of that: they show only the content that matches that campaign's specific rules.
Checking the List of Creators in Your Campaign
Navigate to the Campaigns section.
Click on the campaign you want to review.
You'll land on the creator list for that campaign automatically.
Filtering Creators in a Campaign
Open your campaign and go to the creator list.
Click Add Filter.
Select the Creator Name from the dropdown.
Choose operator type and input your search term.
Available operators:
Is — exact match only
Is Not — excludes exact matches
Starts With — matches creators whose name begins with your text
Ends With — matches creators whose name ends with your text
Contains (default) — matches creators whose name includes your text
Does Not Contain — excludes creators whose name includes your text
Is Empty — shows creators with no name on file
Is Not Empty — shows creators that have a name on file
The search is not case-sensitive.
📋 Note: The Creator name filter is not available on the public link version of a campaign report.
Filtering Creators in a Campaign (Social Profiles)
Open your campaign and go to the creator list.
Click Add Filter.
Select the Social Profiles from the dropdown.
Type in the handle of the creator and choose it from the list.
The search is not case-sensitive.
📋 Note: This filter only shows creators who are already in this campaign — it won't surface every social profile in your workspace, even if they've mentioned your brand or used a connected source.
📋 Note: The Social Profiles filter is not available on the public link version of a campaign report.
Checking All UGC Added to Your Campaign
Navigate to the Campaigns section.
Click on your campaign.
Click Content in the left navigation panel.
Sorting Campaign Content
Open your campaign and click Content in the left navigation panel.
Click the Sort by dropdown above the content list.
Choose a field and direction.
Available sort fields (Asc and Desc):
Post Date (default)
Views
Likes
Comments
Shares
EMV (Earned Media Value)
Social Profile
Followers
Checking UGC Performance
Navigate to the Campaigns section.
Click on your campaign.
Click Reporting in the left navigation panel.
Sharing Your Campaign Report
Navigate to the Campaigns section.
Click on your campaign.
Click Report in the left navigation panel.
Apply any filters you need (Content Type, Followers, Label, etc.).
Click Copy Public Link in the top right corner to generate a shareable link.
📋 Note: Generating a public link shares the entire campaign.
📋 Note: Recipients of the public link can export the report to CSV themselves, from the Content and/or Creators tab. Exports are capped at 10,000 rows, the same limit as other Archive exports. If the campaign is larger, they see a prompt to narrow it down before exporting.
Exporting Campaign Reports as PDF
Open your campaign and click Reports in the left navigation panel.
Click the options dropdown (...) in the upper right.
Select Export as PDF.
The file downloads using the campaign name as the filename.
Bulk Refresh UGC Metrics
Go to the Content tab inside your campaign.
Select the content items you want to refresh.
Press Command+K (Mac) or Control+K (Windows) to open Quick Actions.
Choose Refresh Metrics.
Confirm the refresh by clicking on Refresh Metrics.
Processing takes approximately 10–20 minutes for around 15 items. A confirmation banner will appear when the action is queued — click Review to track progress in the Operations Center.
Updated metrics are also reflected in Media Deck.
Editing a Campaign
Method 1: In the Main Campaign Page
Navigate to the Campaigns section.
Find the campaign you want to edit and click the Edit (pencil) icon.
Make your changes in the window that appears.
Click Save.
Method 2: Inside the Campaign
Navigate to the Campaigns section.
Choose the Campaign you want to edit.
Click on the three dots button and choose Edit Campaign.
Make your changes in the window that appears.
Click Save.
📋 Note: Any changes will override any content you've manually added or removed. Only content matching the new rules will remain in this campaign.
⚠️ Warning: If content isn't populating, check whether the campaign was edited after creation or whether the start and end dates are set correctly. If neither applies, contact Archive Support.
Deleting a Campaign
Method 1: In the Main Campaign Page
Navigate to the Campaigns section.
Find the campaign you want to delete and click the trash icon at the end of the campaign row.
Click Delete to confirm.
Refresh your browser to see the updated list.
Method 2: Inside the Campaign
Navigate to the Campaigns section.
Click on the campaign you want to delete.
Once the campaign opens, click on the three dots button and choose Delete Campaign from the list.
Click Delete to confirm.
Checking Your Campaign Status
On the Campaigns page, the status column shows a text indicator for each campaign:
Upcoming: Today's date is before the campaign start date.
Active: Today's date is between the start and end dates.
Completed: Today's date is after the campaign end date.
Searching for a Campaign
Navigate to the Campaigns section.
Type in the search bar on the left sidebar.
Search supports partial matches and is not case-sensitive.