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Requesting Competitor Brand Tracking in Competitor Insights

Submit brand tracking requests in Competitor Insights, and check their status from the Request History and My Requests tabs.

Written by Luiza Diniz

Use this form to add, remove, or swap the brands tracked in your Competitor Insights workspace: brand-request.archive.com

You can also reach this form directly from the Competitor Insights page — click the Manage List button in the Tracked Brands table to open it without navigating there separately.


  1. Enter the email address associated with your Archive workspace. You'll receive a 6-digit verification code by email — enter it to continue (please check your spam inbox if you don't see the email in your primary inbox). If your email is linked to more than one workspace, you'll be asked to pick which one this request is for.

  2. Read and acknowledge the brand-tracking guidelines, including:

    1. Setup typically takes 1–2 business days once processed. If competitors don't appear within that window, reach out via in-app Support chat.

    2. You can submit unlimited brand change requests per month. However, each brand slot can change (add or swap) only once per calendar month — so the maximum adds/swaps per month equals your workspace's plan slot count. Removals are unlimited and don't count toward this limit. The form will warn you if you attempt to remove more brands than you can re-add in the current month.

    3. The number of brands you can track is set by your plan. The form will show your current allowance before you submit.

    4. TikTok handles and hashtags are reviewed by our team and may or may not be added depending on what can be confirmed. You'll get an email if a brand or handle you submitted couldn't be added.

  3. Choose what you want to do. Select one:

    1. Swap — remove some brands and add new ones

    2. Add only — add new brands without removing any

    3. Remove only — remove brands without adding any

    4. Remove all + add all — replace your entire tracked list

  4. Select brands to remove (skipped if you chose Add only.) Pick which currently tracked brands you want removed.

  5. Add new brands (skipped if you chose Remove only.) Enter each new brand's Instagram and/or TikTok handle. The brand's avatar loads automatically so you can confirm it's the right account. Your current brand slot usage (e.g. "3 of 5 used") is shown here — you can't submit past your plan's limit.

  6. Double-check your summary of changes, then click Submit. If your workspace already has a request in for this month, you'll see a heads-up that this one will process on the 1st of next month — this doesn't block submission.


Checking on a request

Two more tabs on the form let you track requests after you submit:

  • Request History: every request submitted for the workspace you're currently signed into, with its status (In Review, Not Approved, or Completed) and what was added or removed.

  • My Requests: every request you've personally submitted, across all workspaces you have access to.


📋 Made a mistake after submitting? There's no way to edit a submitted request. You'll need to submit a new form with the correction — note this counts as your workspace's request for the month.

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