đ Available on: Agency 2026.
Non-agency users are not allowed to create new workspaces. If you want to create a new workspace, please reach out to your customer success manager (CSM).
Archive allows agency accounts to create multiple workspaces to manage different brands, projects, or teams separately. Each workspace maintains its own content, settings, and user permissions, making it easy to organize your user-generated content across various initiatives.
Creating a new Agency Workspace
Hover over your left tab and click the arrow beside your current workspace name.
Choose "+ Add New Workspace to Agency" from the menu.
In the modal that appears, enter:
Workspace name â you can use a brand name, project title, or any identifier
Instagram username â Archive will start detecting tagged content immediately
Check the Seats counter to confirm you have workspace capacity available â it shows how many workspaces you have used out of the number your plan allows. If you have reached that limit, the "Add to Agency" button will be greyed out, and you will not be able to proceed. You have two options:
Contact your CSM to purchase the Brand Add-on, which increases the number of workspaces your plan allows.
Delete an existing workspace to free up capacity.
Click "Add to Agency" to create the workspace.
Note: When you create a workspace with an Instagram handle, Archive will start detecting tagged content immediately. Additionally, if we already track certain social profiles â such as influencers from whom we frequently collect content â some posts may appear in your workspace even before you connect your account directly.
To track all mentions, connect your Instagram account to Archive as soon as possible after creating the workspace.