General Questions
Q: Why is Shoppable Feed being deprecated?
A: We're focusing on our core product offerings and have decided to deprecate this feature to serve our customers better.
Q: When will the feature be removed entirely?
A: Complete removal will occur on April 2nd. Widget functionality will be disabled on March 1st, 2026.
Q: Do you know if I can still use my existing feeds?
A: Yes, existing feeds will work until March 1st, 2026, when widget functionality is disabled.
Subscription Questions
Q: What happens to my subscription?
A: If you have an active subscription, you will not be charged for the subsequent two billing cycles.
Q: Will I be charged after deprecation?
A: No, you will not be charged after the feature is fully deprecated.
Technical Questions
Q: How do I remove the widget from my Shopify website?
A: Open your Shopify Editor, select the page containing the widget, click Apps on the left-hand side, select UGC Feed, and click the trashcan icon.
