📋 Available on: All plans (Startup, Growth, Enterprise, Agency, and Custom)
If you notice that some posts from your connected Instagram or TikTok accounts aren't showing up in Archive, this is typically due to platform-specific visibility restrictions or regional content settings.
Instagram Content Visibility
What's happening: Instagram may restrict certain content based on account status, content type, or regional settings. When this occurs, the content may not be accessible for archiving.
How to verify:
Open an incognito/private browser window
Navigate directly to the influencer's Instagram profile
Check if all expected content is visible
If you see fewer posts than expected or a restriction notice, this indicates platform-level limitations
TikTok Content Visibility
What's happening: TikTok sometimes displays different content based on the viewer's geographic location. A post may be visible in one region but hidden in another due to TikTok's content distribution policies.
How to verify:
Open an incognito/private browser window
Access TikTok from a US location or use a VPN
Compare what you see with what appears in Archive
What you can do
Verify that no geographic restrictions are applied to their posts
Ensure their account is in good standing with TikTok's and Instagram's community guidelines
Contact our support team with specific post URLs if the content is public but not appearing
Note: We're continuously improving our detection systems to catch restrictions faster. Some platform-imposed delays are outside our control, but we work hard to minimize any impact on your archiving.