π Available on: Startup, Growth, and Enterprise plans.
Wondering how your user-generated content (UGC) is performing? With our Engagement Data feature, you can view engagement metrics for each asset in your library and even get a creator-wise breakdown on the Social Profiles page.
Please note that Engagement data is Available on Startup, Growth, and Enterprise plans.
Note: By default, we do the first update around 2 hours after a post is published. After that, engagement data is refreshed at 24 hours, 3 days, and 7 days after publication.
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After the 7-day window, Archive stops scheduled refreshes. The only exception is if a significant spike is detected between snapshots (50+ new likes or 200+ new views), which triggers one additional update within 48 hours.
Content Page
Visit your Content page to see views, likes, comments, and shares on every asset. This will help you understand how well your UGC is performing.
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Social Profiles Page
You can see the engagement data broken down by creator on the Social Profiles page. This will help you better identify your superstar Social Profiles and understand your audience.
You can also sort the engagement data on this page in ascending or descending order.
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3. Reports Page
On our Reports page, you will find all the information you need regarding your engagement data. It is also possible to create different views, so you don't need to filter anything more than once.
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